Conciliation is a simple and efficient way to settle your proceeding without having to go through a hearing. It allows you to discuss and negotiate directly with the representative of a department, agency or municipality and reach an agreement.

Conciliation encourages dialog. It takes place in private, in the presence of an administrative judge who acts as a conciliator. Everything that is said or written down during the conciliation is confidential.

If conciliation fails, that is to say, if you cannot reach an agreement with the representative of the department, agency or municipality, you still have the possibility of going to hearing.